Contact Us

We aspire to give you a pleasant and hassle free shopping experience. Our customer service can help you with any questions or issues related to products, orders, deliveries, returns or payments. Before using any contact method please check to see if your query has been answered already from our frequently answered questions and help page.

Please use our contact form if your inquiry is about an order. By email we endeavor to get back to you within 24 hours.

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Our Advantages

Free Shipping
We ship free & fast Worldwide. No hidden or extra costs on checkout.
Need help?
Any questions or issues you have, we are here to answer. Contact us by live chat or by email and get a response within 24hrs.
Spoilt for choice
Wide range of choice to bring nature into your home, whether that’s with the feel from texture or visual from Art or Cushions.
Secured checkout and 30 day fully reimbursed returns available if you’re not satisfied 100%.

What our customers say

Beautiful rug! It is is so soft and attractive. I’m very happy with this purchase and would buy another :)

~ Cathy Looram

Extremely soft, a truly pleasurable sensation to the skin. Luxzura is also amazing to work with, I’m looking forward to purchasing more rugs from them in the future!

~ Thelma M. Mueller